Worst customer service I have ever had. Called for a emergency appointment and was greeted with a rude receptionist, who could of given two cares less about making my day better. Then when asked if there was a waiting list I was simply told it is already "full" with people with "tooth aces" and to call around to somewhere else. Then she hung up. Guess they wont be getting any of my business, and I will do everything I can to make sure everyone knows that SUPERIOR SMILES is the one of the worst business up here.
This place is great. They don't try to pressure you into procedures you don't need. They're friendly, professional, and quite competent. As such, they're booked well in advance, so make your cleaning appointments a couple of months early.
What a lively office and caring staff! Everyone is so friendly and competent. Thank you for making it fun place to visit, year after year. Annie has cleaned my teeth more times than I can remember, and does it with such concern for me and each person she sees.
WOW, that was incredible how well they worked with my 4 year old, usually feisty son. It was like magic, right before my eyes.
I've heard many bad stories of other places in town and I've had nearly zero issues with Superior Smiles in the 8+ years I've gone there. My young daughter always leaves her yearly check-up happy having enjoyed the experience. I've had a number of things done, with no major issues. If I find something wrong or feel not satisfied they've made room for me to come in immediately to resolve the issue. I don't know why some people have had issues with their professional staff. Perhaps they were just being all to professional and to the point with whatever it was they diagnosed you with? Who is to tell. Nevertheless I will continue to be a loyal customer of Superior Smiles.
Superior Smiles is a US Dentist based in Hancock, Michigan. Superior Smiles is located at 1550 Quincy St, Hancock, MI 49930, USA.
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