I couldn’t be more pleased with this dealership and the guys that work there. Chad, Jim and John went above and beyond normal customer service. I live in St. Louis, but was traveling across Michigan’s UP on my motorcycle when the front wheel bearing went out about 20 miles from Hancock. Finding a Suzuki dealer in town was a surprise in and of itself, but that they were willing to look at my problem right away made me ecstatic! Not only that, but they had the parts in stock! Two hours later (after lunch across the street), they had me back on the road again. Not only were these guys sympathetic to an outside traveler with mechanical issues, but they were actually nice about it! Thank you so much for being a dealer with such great customer service! If I lived in the area, I would not hesitate to go to M&M PowerSports for purchasing a new bike, sled, four-wheeler, or for servicing them.
Super friendly, had the parts i needed in stock and a fair price. Will definitely be back..
This company has the worst customer service we have ever experienced. They rented us a 4 person ATV. We were not familiar with the area at all. They sent us out in a trail without a map. We followed the trail they recommended and got stuck. The owner Chad refused to come help get us unstuck. We called 3 times and they would not help us. We had to walk a mile in woods we didn't know to a main road. We had a man from the American Legion help us immediately. How you could leave a family stranded and refusing to come get them is beyond me. When we returned the ATV, they had no comment no apology nothing. Would definitely not recommend them for a rental!!!!
Great experience with Mike and Paul. Had some issues with my skidoo sled and they went above and beyond to assist me. Even though its not a brand they sell, they tried to help fix my throttle cable. I would recommend this shop for all you motorsports needs. Thanks again for your help today.
I rented the stampede 900 side by side from M and M powersports and had an amazing time. The equiptment was well maintained and relatively new and didnt skip a beat all the way to copper harbor. The staff at M and M were very friendly honest and up front. Thank you again!
M M Powersports Inc is a US Car Repair based in Hancock, Michigan. M M Powersports Inc is located at 90 Navy St, Hancock, MI 49930, USA.
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